A Scarlet Thread is committed to protecting your privacy and any information you share with us.
We may collect personal information from users in a variety of ways, including, but not limited to, when users visit our site, register, place an order or subscribe to our newsletter. Users may be asked for, as appropriate, name, email address, mailing address, phone number or credit card information. We will collect personal information only if it is voluntarily submitted.
We keep all customer information confidential and do not share or sell any information with any outside parties.
How we use collected information
A Scarlet Thread collects and uses user information for the following purposes:
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other site feature
To send users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address users provide for order processing may be used to ask them questions, respond to their inquiries or send updates pertaining to their order. If a user decides to opt-in to our mailing list, they will receive emails that may include new products, updates, related product or site information, etc. If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe links at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect your personal information. This includes contracting reputable third parties to monitor the security of our site and data.
Sensitive and private information transferred between the site and users happen over a SSL secured communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.